Black Friday with brand and customer challenges in mind
This year, Black Friday comes at a time when most brands, people and countries are faced with a challenging year because of the Covid-19 pandemic, which has had adverse effects […]
#TheFutureByDesign: Social media shopping and the rise of the ‘buy button’
E-commerce is a US$220-billion industry, with growth of almost 20% per year. As more people access the internet on mobile devices, the trend is towards making mobile purchases — so-called ‘m-commerce’.